Standard Terms and Conditions of Sale
Miramodus Ltd
[email protected] ♦ www.miramodus.com
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1. General
- 1.1 The Standard Terms and Conditions may not be modified or cancelled without written agreement by Miramodus Ltd. (ML). The sale of Products and services hereunder shall be governed by the Standard Terms and Conditions, notwithstanding contrary to additional terms and conditions in any purchase order, planning schedule, acknowledgment, confirmation or any other form of document issued by either party effecting the purchase and/or sale of Products.
- 1.2 No rights, duties, agreements or obligations hereunder may be assigned or transferred by either party without the prior written consent of the other. The obligation, rights, terms and conditions hereof shall be binding upon and inure to the benefit of the parties hereto and their successors and assigns.
- 1.3 The waiver of any breach of any term, condition or covenant hereof or default under any provision hereof shall not be deemed to constitute a waiver of any other term, condition, or covenant contained herein or of any subsequent breach or default of any kind of nature.
- 1.4 Any provision hereof which is prohibited or unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective to the extent of such prohibition or enforceability without invalidating the remaining provisions hereof in that jurisdiction or affecting the validity or enforceability of such provisions in any other jurisdiction.
- 1.5 The Standard Terms and Conditions shall be governed by and construed in accordance with the laws of Scotland.
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2. Quotations and Orders
- 2.1 All quotations are subject to final written acceptance by ML in Heriot, Scotland, of customer’s purchase order, including any exceptions thereto, before any responsibility for performance shall exist on the part of ML. All purchase orders received by ML not in response to a quotation are subject to written acceptance by ML. All changes from the written quotation of ML must be approved and accepted in writing by ML at its address in Edinburgh, Scotland. The customer is hereby notified in advance of ML’s objection to any proposed additional or different terms or conditions.
- 2.2 Unless otherwise set forth in the details of a written quotation or proposal, all quotations are valid for a period of thirty (30) days from the date thereof. Any purchase orders issued by the Customer with respect to a quotation from ML shall be subject to written confirmation of acceptance by ML.
- 2.3 The Customer issuing a purchase order (“Purchase Order”) to ML will initiate orders. Purchase Orders will identify the Products, unit quantities, part numbers, descriptions, applicable prices and requested delivery date. Orders are subject to ML acceptance and to these Standard Terms and Conditions.
- 2.4 Customer request to reschedule is subject to acceptance by ML in its sole discretion. Orders may not be cancelled or rescheduled after delivery by ML to the carrier.
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3.0 Pricing and Taxes
- 3.1 All prices are F.O.B. from their point of origin unless otherwise specified. Federal, state or other taxes are not included in price quotations.
- 3.2 ML reserves the right to correct all typographical or clerical errors which may be present in prices or specifications contained in a quotation.
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3.3 ML reserves the right in accepting any Purchase Orders to adjust ML’s prices at the time of invoicing to reflect price increases from ML’s suppliers under the following conditions:
- (a) Time from issuance of ML’s quotation to receipt of the Customer’s Purchase Order exceeds thirty (30) days;
- (b) Time from acceptance of Customer’s purchase order to shipment, as mutually agreed upon, exceeds ninety (90) days;
- (c) Customer’s requests changes related to delivery, materials, performance, or specialized equipment which require ML to incur cost in excess of those included in ML’s quotation.
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4.0 Payment and Terms of Payment
- 4.1 Payment and Credit
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- (a) Upon approval of credit, payment for sale of standard catalogue priced items shall be net thirty (30) days after delivery.
- (b) Sales in excess of two thousand pounds (£2,000) are subject to a special provision for terms of payment as set for in ML’s quotation and may include:
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- (1) Full or partial payment at time of acceptance of purchase order;
- (2) Progress payment(s);
- (3) Payment prior to shipment;
- (4) Other terms as defined by Company
- 4.2 Failure on the part of Customer to make full payment on all sums due to ML as set forth in the ML’s quotation and these standard terms and conditions of sale shall constitute a material breach of contract by the Customer.
- 4.3 ML may, at its sole option, thereafter proceed to exercise any or all of ML’s remedies for breach of contract. In addition, ML may charge and collect from Customer a late charge for any overdue balances due to ML computed at the rate of five percent (5%) per month for the period of time said balance or any part thereof is overdue. Said late charge shall be added to any overdue balances.
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5.0 Cancellation
- 5.1 Any request by Customer for cancellation in total or in part of any purchase order accepted by ML shall be subjected to the following conditions:
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- (a) ML must receive written notice of Request for Cancellation stating the reason therefore.
- (b) Customer shall be liable for payment of the following charges to ML in the event of cancellation:
- (1) All charges incurred (including overhead, G&A and profit) prior to the date that notice of cancellation is received by ML for all parts peculiar to Customer’s requirements. Upon payment by Customer of these charges such parts become the property of Customer. ML will store said parts for a reasonable period of time pending receipt of Customer’s instructions for disposition. Such storage is at Customer’s risk and maybe subject to storage charges if stored by ML for longer than thirty (30) days from the cancellation date; plus
- (2) Charges to convert modified standard parts for return to ML’s inventory; plus
- (3) A restocking charge of a minimum of twenty percent (20%) but not to exceed total sales value.
- (4) Custom or special orders are non-cancellable.
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6.0 Shipment and Delivery
- 6.1 Receipt of Damaged Goods: it is the responsibility of Customer to immediately file claims for any damages to contents. The customer should:
- (a) Inspect the contents of the shipment and check the merchandise carefully.
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(b) If any damage is found, contact the carrier and request to file a damage claim. Request for inspection must be made immediately. The delivering carrier will want to know:
- (1) Name & address of shipper
- (2) Shipper number (if applicable) and tracking number
- (3) Contents of shipment and value
- (4) Nature of damage and if available, estimated repair cost.
- (c) Keep the container, all packing material and invoice until damage claim is settled. The package and contents will need to be inspected by the carrier .
- (d) After notifying the carrier, contact ML and request a Return Authorization Number. (See Section 9.0, Return Policy)
- (e) Failure to contact the carrier and file a claim results in Customer liability.
- 6.2 Title to items passes to the customer only after full payment is received for the invoice for purchased items. However, once transferred to the carrier for shipment as per Customer’s instructions, ML is not responsible for loss or damages after delivery to carrier. Title to items supplied on lease or consignment remains with ML, and Customer is responsible for safeguarding same.
- 6.3 ML shall not be liable for any claims for loss or damage whatsoever resulting from disturbance, transportation difficulties, inability to obtain materials or services, acts of federal, state, country or local governments, fires, floods, storms, or acts of God.
- 6.4 ML’s delivery estimates represent the best information available at that time and ML will make every effort to meet such dates. Unless there is a specific agreement in writing by ML, ML shall not be liable for any claims of damage by Customer resulting in shipping dates from those quoted.
- 6.1 Receipt of Damaged Goods: it is the responsibility of Customer to immediately file claims for any damages to contents. The customer should:
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7.0 Installation
- 7.1 All purchases shall be installed by and at the expense of Customer unless otherwise specified in writing.
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8.0 Warranty and Limitations of Remedies
- 8.1 ML warrants that all equipment manufactured by it shall be free from defects in materials and workmanship under normal use and service for a period of twelve (12) months from date of shipment from ML’s facility. This warranty is subject to ML’s equipment being installed, maintained and operated in accordance with the operating and maintenance instructions accompanying each item manufactured by ML. Warranty shall be void if ML’s equipment is modified by Customer or used in other than the recommended manner or application. Purchased equipment incorporated into any items supplied by ML will be covered by manufacturer’s warranty.
- 8.2 ML warrants that, at the time of delivery, any other products processed or manufactured and sold by it hereunder are free of defects in material and workmanship and conform to Company’s specifications.
- . 8.3 No warranty is provided by ML for products sold hereunder which are not manufactured or processed by ML, but the manufacturer’s warranty for such products, if any, shall be assigned to Customer without recourse to ML.
- 8.4 The foregoing warranties are in lieu of and exclude all other warranties not expressly set forth herein, whether expressed or implied by law or otherwise, including without limitation any warranty of merchantability or fitness for a particular purpose. In no event will ML be liable for consequential damages.
- 8.5 IN THE EVENT OF ML’S LIABILITY, WHETHER BASED ON CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE, CUSTOMER’S SOLE AND EXCLUSIVE REMEDY WILL BE LIMITED, AT COMPANY’S OPTION, TO REPAIR OR REPLACEMENT (F.O.B. ML’S FACILITY) BY ML OF ANY NONCONFORMING ITEM WHICH CLAIM IS MADE BY THE CUSTOMER OR TO REPAYMENT OF THE PORTION OF THE PURCHASE PRICE PAID BY THE CUSTOMER ATTRIBUTABLE TO THE NONCONFORMING ITEM. ML WILL NOT BE LIABLE FOR ANY OTHER DAMAGES, WHETHER DIRECT OR INCIDENTAL, CONSEQUENTIAL OR OTHERWISE.
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9.0 Return Policy
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9.1 Items regarded as “standard catalogue products” are explicitly indicated as such on the ML website price list. Any request by Customer for return of standard catalogue products, other than for warranty claims under Section 8 hereof, for all or any part of purchase order accepted by ML, shall be subject to the following conditions:
- (a) Customer must make notification to ML within thirty (30) days of original shipping date.
- (b) A “RETURN GOODS AUTHORIZATION” number must be assigned to and accompany all goods or materials being returned by Customer to ML. Said number must be assigned by ML prior to any and all returns. Goods not accompanied by a “RETURN GOODS AUTHORIZATION” number will be refused by ML and returned at Customer’s expense.
- (c) Customer shall prepay shipping charges for products being returned to ML.
- (d) Products being returned to ML should be properly crated for shipment and Customer shall bear the risk of loss until delivered to ML.
- (e) Products being returned to ML must be returned in the condition originally received by Customer and free from damage, use or modification which would render the product unusable for resale as new equipment by ML.
- (f) All applicable taxes, duties, insurance and shipping charges shall be the sole responsibility of Customer.
- (g) Goods being returned for other than warranty repair shall be subject to a restocking charge of twenty (20%) percent of the original sales price of the returned item.
- (h) Goods shall not be returnable in any circumstances, unless previously agreed with ML, where ML has reasonable cause to believe that they have been used for their intended purpose at a specific event or function.
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9.2 Return of Products for Repair or Servicing
- (a) Before shipping equipment for repair or servicing, a Return Authorization number assigned by ML must be obtained. Goods not accompanied by a “RETURN GOODS AUTHORIZATION” number will be refused by ML and returned at Customer’s expense.
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9.1 Items regarded as “standard catalogue products” are explicitly indicated as such on the ML website price list. Any request by Customer for return of standard catalogue products, other than for warranty claims under Section 8 hereof, for all or any part of purchase order accepted by ML, shall be subject to the following conditions:
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10.0 Service Calls
- 10.1 Service calls, other than those required by the specific terms of quotation, shall be made at the expense of Customer.
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11.0 Patents and Rights
- 11.1 The equipment to be provided by ML under its quotation may include items for which a supplier or ML holds patent rights, has patent rights pending, or has a license to manufacture under patent rights held by others. ML shall not be liable for any claim against Customer arising from such patent or license rights.
- 11.2 The acceptance of a purchase order, submittal or quotation, or supply of products, services or equipment does not constitute an offer nor imply the obligation of ML to make any patents, patent rights, or license to manufacture available to Customer or any third party having a contractual relationship with Customer with respect to any items supplied by ML.
- 11.3 All drawings, unique techniques and inventions made by ML, its agents or employees in the fulfilment of any contracts shall be and shall remain the sole property of ML.
- 11.4 Items made by ML for public display may be used without attribution, but no item made by ML shall be displayed in a manner that suggests or implies that they have been made by the customer or by any other person not employed by ML.
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12.0 Website images
- 12.1 All images on these pages are © Miramodus Ltd. However, you are very welcome to use the images for non-profit or educational purposes in accordance with our image use terms.